How will late interest repayments charged to Issuer (SME) be accounted and paid for to investors?

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• What are the processes that MoolahSense has in place to recover the late repayment from an Issuer (SME)?

  MoolahSense has a strict collection workflow to ensure delinquent Issuers pays back their overdues. Below is a chronological order of activities that will take place from T+1 (Where T is the scheduled payment date) From T+1 to T+30: Calling and ...

• How and when will MoolahSense update the late repayment progress of an Issuer (SME) to affected investors?

  Investors will receive progress updates on the via the Investors’ dashboard. Our team will engage with the late Issuers (SMEs) and encourage them to get back on track with their outstanding repayments. Through this, we are able to provide the ...

• Will I be compensated for an Issuer (SME) who did not fulfill their repayment obligation?

  A late payment interest of 30% p.a. (calculated on a daily rest basis) on the arrears will be payable by the Issuer (SME) to the Investors. This will start to accrue one day after the repayment due date and continue until the overdue installment ...

• What is the contractual agreement between Investors and the Issuer (SME)?

  When the Issuer (SME) accepts the offers, a provisional contract is formed between the Issuers and each allocated investor. Both the Issuer and Investors are bound by the terms of the contract note executed in this manner, having endorsed the ...

• Will MoolahSense still charge the Investor Service Fee if there are no repayments made by the Issuer (SME)?

  The Investor Servicing Fee is only deducted when there is a repayment made by an issuer on their business loans to their investors.